Privacy Policy
Who We Are
Our website address is: https://www.saxonsproperty.com.
We are Saxons Estate Agents, operating in the UK. For the purposes of data protection law, we are the data controller of your personal data.
What Personal Data We Collect and Why
Comments
When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection. An anonymized string (hash) may be sent to the Gravatar service to check if you use it. View their privacy policy at: https://automattic.com/privacy/.
Forms (Contact, Booking, Newsletter Signups)
We may collect your name, email address, phone number, and any message you submit through contact or enquiry forms. This data is used to respond to your enquiry and may be stored in our secure internal CRM platform. We do not share this data with any external parties for marketing purposes.
Newsletter signups: Your email address will be used to send you periodic updates or newsletters, only if you explicitly opt in. You can unsubscribe at any time using the link in any email we send.
E-Commerce & Payment Processing
If you make a purchase or booking through our website, we may collect your name, email, billing address, and payment details. Payments are securely processed through third-party providers such as Stripe or PayPal. We do not store your full payment information on our servers.
Cookies & Analytics
Our website uses cookies and similar tracking technologies to improve your browsing experience and to analyse traffic via tools like Google Analytics. These may collect anonymized data such as your IP address, pages visited, time on site, and device information.
You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
Advertising & Retargeting
We may use targeted advertising and retargeting tools such as Google Ads, Facebook Pixel, or similar technologies. These use cookies to serve you more relevant ads based on your past interactions with our website.
You can control and opt out of ad personalization via:
Embedded Content from Other Websites
Articles may include embedded content (e.g. videos, images, articles). Embedded content behaves exactly as if the visitor had visited the other website. These sites may collect data, use cookies, and track interactions.
Legal Basis for Processing (Under GDPR)
We process your personal data based on:
Consent – When you opt in to newsletters or cookies.
Contract – To respond to enquiries or complete transactions.
Legal obligation – To comply with applicable laws and regulations.
Legitimate interest – For security, analytics, and business operations, without overriding your rights.
Who We Share Your Data With
We may share data with trusted third-party service providers to operate our website and business (e.g., hosting providers, payment gateways, analytics platforms, CRM tools). All partners are contractually obligated to keep your data secure and use it only for the agreed purposes.
How Long We Retain Your Data
Comments: Indefinitely, including metadata.
Registered users: Personal information is stored in their user profile until deleted by the user or admin.
Form submissions and bookings: Retained for the time needed to manage your enquiry or booking and for internal record-keeping.
What Rights You Have Over Your Data
You can request to:
Access the personal data we hold about you
Correct or update your information
Withdraw consent where applicable
Request data deletion
Object to processing for direct marketing
File a complaint with the Information Commissioner’s Office (ICO)
To make a request, please contact us via the details below.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Other data may be processed via trusted third-party systems as noted above, some of which may be located outside the UK or EEA with appropriate safeguards in place.
Your Data Controller Contact Details
Saxons Estate Agents
Website: https://www.saxonsproperty.com
Email: info@saxonssales.com
Phone: 01277 517777
Registered Address:
7 Granard Business Centre,
Bunns Lane,
London,
NW7 2DQ
Changes to This Privacy Policy
We may update this policy from time to time. Any significant changes will be clearly posted on this page.
Last updated: April 1, 2025